BNSF的 goal is to provide our customers with safe, efficient, damage-free service. However, sometimes transit damage can occur. Below are BNSF的 contacts and helpful resources to report cargo loss and damage and file a claim.
File a Cargo Loss and Damage Claim
BNSF的 货物索赔系统 tool provides a secure, web-based method to file and monitor your cargo loss and damage claim. 客户 will need to register at shuturis.com and request access to the Cargo Claim tool.
